24/7 Commercial Emergency Service
SERVPRO responds to a weekend call at Massage Envy
Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santee/Lakeside provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. This ensures that your business will be impacted for as few days as possible.
It’s important to respond to water damage quickly because within the first 24 hours your drywall and paint can break down, dyes in cloth can spread and stain surrounding areas, odors start appearing. In addition to this, mold begins to grow and, if untreated, can cause various health issues in your employees.
Call SERVPRO of Santee & Lakeside today at (619) 258-7200 for assistance with your commercial water damage. Our goal is to make it "Like it never even happened."
Fire Evacuation Preparation
Fire season is approaching in Southern California and many homeowners in high risk areas are thinking about putting together their evacuation plan.
Supplies such as 3-days worth of non-perishable foods, first aid kit, sturdy shoes, clothing, and blankets for everyone in your household, important documents (passports, birth certificates, etc.), cash and credit cards, and any prescription medication or eyeglasses/contact lenses. In addition to this, you will want to have a pre-marked map with at least two evacuation routes.
As fire season progresses, those in high risk areas will want to keep a close eye on the wildfire location by subscribing to text alerts through CalFire (see link below). If the fire is getting close, you’ll want to take time to collect important photos, hard drives, electronics, and portable valuables. Setting these items aside next to your supplies kit will make it easy and quick to grab and go in case of evacuation.
It is all of our responsibility to do our part to prevent wildfires for everyone's safety, but it is also our familial responsibility to have a plan set in place if you live in a high-risk location.
Severe water damage while family is on vacation
Vacations are great to get away from all the stress of the real word. No one ever looks forward to the end of their vacation, coming back to their daily life. This was even more so the case for this homeowner.
Our team responded to a job where a concerned neighbor called because they saw water leaking out of the garage and doors while this family was away on vacation. The water supply line to the washer had too much pressure built up, causing it to rupture. The water soon spread throughout the house, causing severe water damage. This family returned home from their vacation to see every floor covered in inches of standing water that had been accumulating while they were away.
Our SERVPRO of Santee/Lakeside team helped clean & restore the damage. Call us at (619) 258-7200 if you also need help with water damage - big or small
The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Santee we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Santee/Lakeside is Here to Help®.
About SERVPRO of Santee
SERVPRO of Santee specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Fire or Soot Damage? Call Us Today – We’re Ready To Help
Fire Season is Approaching!
As we enter fire season in Southern California, property owners in high risk areas must take additional precautions to prevent bushfires. These simple tasks can potentially save lives and hundreds of thousands of dollars' worth of damage.
Perform regular yard maintenance such as mowing the grass, cleaning out dried leaves and weeds (don’t forget the gutters & roofs!), and trimming low branches from any surrounding trees. In addition, you’ll need to be sure to dispose of this natural material waste properly. During fire season, you’ll also want to relocate any flammable items away from your home. This includes wood piles, wooden crates, and outdoor garden furniture.
In addition to taking physical precautions, it is also vital that everyone in the household knows fire safety and children are taught to call 911 to report a large fire.
Our team here at SERVPRO of Santee & Lakeside is always here to help in fire and smoke damage, but it’s up to us all to take preventative action. Call us at (619) 258-7200 if you have any fire or smoke damage.
The Importance of an ERP
When things go wrong, oftentimes people get flustered and are unable to make good quick decisions. An ERP (Emergency Readiness Plan) will help you and your staff be prepared in times of distress. This file will serve as a go-to for all information including water shut-off location, insurance contact information, property manager contact information (if applicable), and much more. This step-by-step procedure guides the employee and/or homeowner through the necessary process for the particular damage category.
For example, if the property has a pipe leak, the Emergency Readiness Plan walks the person through the steps to prevent additional water damage, starting with shutting off the water supply. Then, it would direct them to notify any property or store manager and/or insurance contacts. Other important contacts can also be added to the notification list so nothing is missed in a moment of stress and chaos.
If you would like an official ERP set-up for your residential or commercial property, call SERVPRO of Santee/Lakeside today at (619) 258-7200.
Drywall Water Damage Indicators & Repair Process
Ramona home has water damaged drywall
Water damage to the drywall is very common, and the longer the property owner waits before repairing the affected areas, the worse the damage is. Common indicators include staining on ceiling or walls, swollen drywall, musty odor, loose or broken tiles in shower or bathroom, and soft and fragile drywall which breaks easily.
The water damage repair process begins with a SERVPRO of Santee/Lakeside technician identifying the water source. Then, the team can assess the severity of the water damage and remove any water damaged drywall. Finally, the technicians will dry and restore the water damaged areas.
The pictured home had water damage to their drywall caused by a pipe like from within the wall. Due to the location of the broken pipe, the drywall had to be completely removed in a few bedrooms which shared the wall. SERVPRO of Santee/Lakeside technicians set in place a few dehydration fans to absorb the moisture and circulate the air in the affected rooms. The carpet flooring had to be removed, but rooms with tile could be dried with fans.
If you find yourself with drywall water damage, call SERVPRO of Santee/Lakeside at (619) 258-7200. Our goal is to make it "Like it never even happened."
SERVPRO ERP - Emergency Ready Profile
On average 50% of businesses close down following a major storm or natural disaster. Of the surviving businesses, research shows that the majority of them have an Emergency Ready Profile (ERP) in place in preparation for uncertain times. Creating this plan in advance will give your clients and employees the peace of mind knowing that you’re ready for whatever may happen. In addition, by developing a SERVPRO ERP, you greatly minimize the amount of interruption (if any) following a disaster. This plan will explain exactly what to do and what is expected in order to mitigate and help minimize water and fire damage in your business.
- •A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.
- •A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time and money if/when it is needed.
- •A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.
- •Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You can rest assured that you have a disaster remediation & restoration team that is recognized as an industry leader and just one phone call away.
- •Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.
- •Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are ready for whatever happens.
When Was The Last Time You Checked Your HVAC Air Filters?
Dirty air filters and ventilation systems are almost always to blame for poor indoor air quality, but it is such an easy fix! In many cases, HVAC systems are left for some time without inspection. Dirty air ducts can not only circulate bad odors, but contaminants such as mold and allergens that may cause health effects for those in the building.
Keeping your building’s HVAC and ducts clean can increase the air quality in your building and extend the life-span of your equipment. In addition to this, regularly inspected equipment will be very efficient, operating at its peak condition.
While duct cleaning is not always necessary, the SERVPRO of Santee & Lakeside team is always available to give an inspection and give recommendations regarding any air quality concerns you may have.
Mold & Water Damage in Bathroom
Drywall being replaced in commercial bathroom
Most people have some level of mold in their home, but when left unnoticed, mold can become an out-of-control issue. Because mold growth can cause various health effects in those working or living in the building, it is important to get the mold remediated as quickly as possible. In this recent water damage and mold remediation job, the drywall in this commercial bathroom had to be torn out and replaced by our reconstruction team. Our team of trained technicians get the job done right the first time so you can rest easy that your problem is solved!
Call SERVPRO of Santee/Lakeside today for help with your water damage, mold remediation and restoration at (619) 258-7200. Our goal is to make it "Like it never even happened."