What our Customers say...

Water Damage Testimonials

Carmen took extra time to handle our items with care. Pat thoroughly explained the process and time lines to us. Alex worked with scheduling. Pat and Carmen came on Christmas morning. Truly exceptional service! 

Responsive, courteous, respectful & professional employees with leadership! Continue with the great work!

I am an Allstate agent in El Cajon..I have referred my customers to Alex and Pat at SERVPRO of Santee/Lakeside for several years.They always treat my customers with respect, courtesy, and professionalism.. You know you can trust them, which is very important when there is a water claim.They will normally give a free estimate and work with Allstate adjusters so that the claim goes smoothly..Try them..You'll like them..


Alex Moreno was very professional and helpful in making this work even though we were not local.

It was a pleasure to work with this company. They were very professional. 

My upstairs neighbor decided to try to play plumber, and sure enough I had water damage in my condo. These guys came, contained, dealed with the asbestos, packed my entire house (twice) and did so in a timely and professional matter. What could have been a disaster was handled with amazing efficacy and I couldn't be happier with the work they did.
Kudos for a company that hires such amazing people like these; I highly recommend them to everyone!

They were excellent. They showed up quickly and on time. They stayed till the job was done and went out of there way to accommodate us. All of the people from the top to the bottom were professional and courteous. I have no reservations about recommending them. We had a flood and they got the job done and did it great.

SERVPRO of Santee / Lakeisde has been a big help to my clients.
They are very dependable and I have received excellent feedback regarding their work. When they are contacted they get to the job fast mitigating and repairing the damage, before it gets worse.

Team was great they explained everything very well and were very knowledgeable.  We had to have several days of work, because our problem expanded, but I was at ease knowing we were in good hands.

The guys came in explained what they were going to do and did the job in a very efficient and professional way.

Crew members did very nice clean work.  Really impressed by SERVPRO.

Great guys to deal with. Had a flood right before Xmas and they worked very hard to make sure it affected us minimally. Very friendly and knowledgeable employees. Helped make what was at first a disaster, manageable.


Very helpful, friendly, and knowledgeable. It was great working with the crew.

Really satisfied with performance and initial walk through of home.

The SERVPRO team was curtious, informative, and pleasant to work with.

SERVPRO team was very professional they came in and did a great job.

The crew members were great and very professional.

All of the crew members did an excellent job, many thanks.

The whole team was very friendly, helpful, and professional.

I am in the service industry and it is very competitive. In this day and age it is very difficult to find a company that is as caring and professional as this one. They are honestly amazing! I had a leak from my ice maker that turned out to be alot more damaging than I expected. The owner, Alex, was so accommodating and professional I was amazed. My service tech was Isaac. I was so impressed with his knowledge and level of professionalism for such a young man. I highly recommend SERVPRO of Santee/Lakeside to anyone that has flood or fire damage.

Our experience in working with SERVPRO of Santee / Lakeside was fantastic!Our water heater recently exploded and we had flooding in our family room, which was a pain, but SERVPRO somehow made the process seem easier than I had expected. We were very impressed that their crew arrived to our house in less than 2 hours and got straight to work. Everyone that we worked with was very professional and helped walk us through the entire process. They also did a great job of keeping us updated on their progress and finished the job when they said they would. Very reliable company that I would recommend to anyone.