The Importance of an ERP
When things go wrong, oftentimes people get flustered and are unable to make good quick decisions. An ERP (Emergency Readiness Plan) will help you and your staff be prepared in times of distress. This file will serve as a go-to for all information including water shut-off location, insurance contact information, property manager contact information (if applicable), and much more. This step-by-step procedure guides the employee and/or homeowner through the necessary process for the particular damage category.
For example, if the property has a pipe leak, the Emergency Readiness Plan walks the person through the steps to prevent additional water damage, starting with shutting off the water supply. Then, it would direct them to notify any property or store manager and/or insurance contacts. Other important contacts can also be added to the notification list so nothing is missed in a moment of stress and chaos.
If you would like an official ERP set-up for your residential or commercial property, call SERVPRO of Santee/Lakeside today at (619) 258-7200.